Shipping & Delivery Policy
Last updated: April 15, 2026
1. Digital Product Delivery
Sebina AI is a digital service platform. All products and services are delivered electronically — there are no physical goods to ship. Upon successful payment, your subscription or token pack is activated immediately in your account.
2. Subscription Activation
When you purchase a subscription plan (Starter, Pro, or Team), the following is delivered instantly upon payment confirmation:
- Plan upgrade: Your account is immediately upgraded to the purchased plan.
- Token allocation: Your monthly subscription tokens are credited to your account instantly.
- Project slots: Additional project slots become available immediately.
- Feature access: All plan features (subdomain selection, priority support, etc.) are unlocked immediately.
3. Token Pack Delivery
Add-on token packs are credited to your account immediately upon successful payment. The tokens appear in your dashboard token balance within seconds. No manual activation is required.
4. Delivery Timeframe
| Product | Delivery Method | Timeframe |
|---|---|---|
| Subscription Plan | Digital (automatic) | Instant upon payment |
| Token Pack | Digital (automatic) | Instant upon payment |
| Website Deployment | Digital (automatic) | 5-15 minutes after generation |
5. Delivery Issues
If your purchase does not appear in your account within 30 minutes of a successful payment, please:
- Refresh your dashboard page
- Log out and log back in to your account
- Check your email for payment confirmation
- If the issue persists, contact us at [email protected] with your payment reference number
6. No Physical Shipping
As a purely digital service, Sebina AI does not ship any physical products. No shipping address is required for any purchase. All services are accessible online through your web browser at sebina.ai.
7. Contact
For any delivery-related inquiries, contact us at: